POLICIES

Policies

RENTER AGREEMENT for Pawleys Island South Carolina-Beach Front

How do I make a reservation?

  Half of the total reservation is due upon booking.  If the booking is made 120 days or less from the arrival date, a payment of 100% is taken by WBR Properties at the time of the booking. 

 

When is the final payment due?

  Any remaining balance must be paid 240 days prior to the arrival date, or this Agreement may be cancelled by the sole option of WBR Properties.  An automatic credit card payment for the remaining balance will be scheduled to be made 240 days prior to the arrival date.  MasterCard, Visa or Discover credit card can be made for any payments of the reservation stay.  If the automatic payment fails for any reason, it is the responsibility of the Guest to make sure that the remaining balance is promptly paid in full on another credit card, or the reservation will be canceled with no refund of payments made.  All policies contained in this Agreement shall apply equally to payments made by credit card. Any additional unexpected charges incurred during stay will be charged by credit card transaction; to credit card on file.  

Taxes and fees?

 Taxes are not included in any stated rental rates.  South Carolina sales and accommodation tax and Georgetown County accommodation tax will be added to all stays.  Invoice totals will also include local standard property management fees, such as, transaction fee, ADP fee, linen and cleaning fee.  WBR Properties is not responsible for or have any control over how much any additional website fees, ie. VRBO, Homeaway, Orbitz, Kayak and other rental sites will add to your stay when reserving directly thru their rental sites.  Reservations made directly thru this website with WBR Properties can save in the range of 10-20% in charges.  So come to www.pawlseysislandvacationhomerentals.com directly via phone call or website inquiry.  We love to help you save in your budget.     

Check In
  1. CHECK IN begins after 4pm at home – “Carolina In My Mind” 1187 Norris Dr. Pawleys Island, SC 29585.  Approved door locked codes are provided to enter home after we  receive an approved registration form with copy of drivers license the day before arrival.  You must be 25 and have have all balances paid for the day before arrival.  Door lock will be accessible at 4pm.  We want your  vacation to be problem free and to be a great experience!   Please notify us immediately if anything is out of order, missing or is not of your satisfaction.  Please let us know if you have found a  problem in order to take care of it as soon as possible instead of reporting it after you have departed from your vacation.  Most situations can be remedied very quickly.  We  would hate for you to go a entire stay without knowing we could have helped you.  We can’t correct the problem if you do not let us know.   
Check Out
  1. CHECKOUT is before 10am as cleaning staff will be there ready to begin cleaning for next guests.  Door locks will automatically lock at 10am.  Please do not leave any food in dishes within the refrigerator.  Please discard of any used/opened perishable foods and leave any unopened or non-perishable food or items for donation to our cleaning staff.  They very much appreciate it.  Please leave any unused cold items in the refrigerator.  Dispose of all bait for fishing or crabbing.  Remove all garbage from every room and take it to the appropriate outside containers.  Clean up any trash from under the house and dock areas including broken beach chairs, toys, fishing and/or crabbing equipment.  Check for all your personal belongings under beds, in couch/chair cushions, in drawers and in closets.  We do not want you to leave anything behind.  
Linen and towels

 Bed linens are towels are provided with rental property. Guest is responsible for lost or damaged items at the cost of two (2) times the published standard rental price for such damaged or lost linens. Any excessive stains occurred to linens or towels will be considered for replacement. This includes excessive sun tanning product stains, mud and/or car oil stains and all other non-removable stains. All linen/towels are checked before being put into service for stains.

Beds and bedding

Beds and bedding is provided for amount of paying guests ONLY. All beds and bedding will be provided as follows- 2 guests to all full and queen beds, 1 guest to single beds and 2 guests for Queen Sofa Bed in 5th Bedroom.  Please NOTE:  Linens and bed making will be provided prior to arrival and is not optional.  Linen packages include sheets, pillowcases, hand & bath towels, kitchen towels, washcloths and bath mats.  A starter supply of hotel style soap, starter pack of dishwasher soap and dish soap is provided.  Toilet paper and paper towels is not provided. Beach towels are not provided.  

Owners home

  You are renting a privately owned home. It has been decorated and equipped to satisfy the particular tastes and desires of the owner. Our property will be equipped with basic needs for a great vacation.  Do not move or rearrange the furniture.  In the event that any furniture is moved, damaged due to being moved or the hardwood floors are marked up due to renters irresponsibility during stay (non-normal wear tear) the renter will accept full financial responsibility.  Any of these scenario’s will result in a $500 charge with NO EXCEPTION.

Cancellation policy

Once the deposit has been received, NO REFUND or ALTERATION can be made on a reservation. Guests are strongly encouraged to purchase Travel Insurance to protect themselves and their traveling companions from any unexpected situations. Please contact the travel insurance directly for coverage details. Travel insurance is being offered by Nationwide Play Travel Protection, and can be approved or declined at time of reservation. If you so choose to cancel your reservation, cancellations requests must still be in writing and received 120 days before arrival date via email or mail. Cancellations are only covered under purchased travel insurance policy. WBR Properties does not handle travel insurance policy questions or reimbursements. Unfortunately, WBR Properties does not have a department devoted to selling travel insurance directly to customers. Please note, ALL questions regarding travel insurance must go directly to the Nationwide Play Travel Protection. Payments cannot be transferred and guests may not assign or sublease. {CFULL} (“Guest”) is financially responsible for the full amount of the original reservation. We encourage you to purchase the travel insurance offered by Nationwide Play Travel Protection thru our OwnerRez secure payment system. As of 3/1/22 – Full coverage can be chosen at a retail price equal to 10.8% of trip cost. 

Hurricane including disasters/pandemics like situations

We DO NOT  accept cancellations due to weather, natural disasters and/or pandemic like situations for any reason. Hurricane evacuations do not qualify for refunds.  We STRONGLY recommend guests purchasing travel insurance, especially during Hurricane Season; Hurricane season takes place June 1- November 30.  Evacuations due to hurricanes or other disasters will only be refunded through your trip insurance. 

Occupancy

In NO event shall the rental property be occupied by more persons than the capacity of the property as stated in property description as stated on website or your email confirmation information as completed with all reservations. Occupancy includes ALL age individuals: zero age and up. Occupancy is not to exceed the sleep capacity as stated in the homes description of Maximum of 13 guests of all ages.

Parking

Our vacation homes provided ample parking as noted on our websites advertising our home rental. Their are 6 parking spaces allowed for Carolina In My Mind home rental. The number of parking spaces is based on the space available for standard automobiles. Parking on subdivision streets is illegal. Vehicles and boat trailers must be parked under house and on house driveway parking. Trailers and golf carts must be parked in home parking and not on street parking. Motorcycles, Campers and RV’s are not allowed in The Peninsula and Inlet Point South subdivisions. WBR Properties is not responsible for parking rules, towing or parking tickets.

House parties & noise

White Birch Rental Properties strictly prohibits any house parties. We reserve the right to rent our home TO FAMILY GROUPS and/or RESPONSIBLE ADULT GROUPS comprised of guests 25 years of age or older. No fraternities, bachelor, bachelorette, pre-wedding, school, civic, or other non-family groups are allowed. We reserve the right to terminate a contract as the result of non-compliance and misrepresentation on the part of the guest at check in or anytime during stay. Determination is our sole discretion of the owner. If such circumstance occurs, the guests shall render the rental contract null and void and all monies will be forfeited and the guests will be asked to leave the property immediately. If the guests ignore the request to leave the premise immediately without any incidence(s), police action will be called to escort said guests off property without discussion. ANY illegal activity is also a violation of the rental agreement and all guests will be asked to leave property immediately. The rental agreement may not be re-assigned or subleased to another individual without prior approval and consent of WBR Properties. Guests may not disrupt neighbors. This home is located in a quiet private gated family community and beach. There are NO exceptions. If rules are not followed by a guest, they will be asked to leave immediately with no refund for any violation. Please respect rules as to avoid any uncomfortable situation(s) for all individuals involved.

Refigerators?

Many refrigerators are left open during cleaning. It can take as long as 12 hours before your food will cool and the refrigerator returns to a normal temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take much longer than 12 hours. If your questioning the temperature after arrival, please check your refrigerator temp and it should be set at a normal refrigerator temp of 35 degrees. Then allow 12 hours to cool.

Fireplaces?

Fireplaces will be shut down and unavailable for use from April 1 to November 1

Trash pick-up?

Our home is serviced by an automated trash pick-up system. Renter must place all trash within the large cans at the home the night before each pick up day. Trash is picked up on Tuesday and Friday early in the morning. Approximately 12 kitchen garbage bags are provided to start you with.

Pool?

Pool hours are at the discretion of the gated community HOA and are subject to change. There will be no refunds given for discretionary pool closings. Please note rules regarding babies and diapers. Pool is heated by HOA rules.

Smoking/Vaping not permitted?

Smoking/Vaping is not permitted in home or on decks of home. If vaping/smoking is detected as having occurred during a guests’ stay, a $950 cleaning fee will be charged to credit card on file for extra cleaning fees. Accidental damage protection plan will not pay for cleaning if smoking has occurred in the home

Suggestions of what to bring?

 Hand soaps,  Dish/Dishwasher soaps,  Bathing soaps,  Shampoos,  Swimming towels,  Groceries,  Fishing license & Bait, Beach  chairs for outside or rent them from a reputable vendor,  Coolers and Bags of Ice for your drinks,  Binoculars,  Sunscreen,  Bug Spray,  Sunglasses,  Hairdryer,  Life Vests,  Infant / Toddler Pack N Play 

  1. See List of Amenities on website link; http://pawleysislandvacationhomerentals.com/about/ as to what home provides. 
Pets not permitted?

Absolutely NO pets are allowed If any pet(s) are found in or about the Rental Property will be grounds for expedited eviction and forfeiture of all monies paid. Company has the rights to collect a minimum of $950 fee per violation on credit card on file for any damages, extra cleaning done by pet while in premise of home. Charges will be charged to credit card on file. NO EXCEPTIONS!

Inoperable appliances?

No refunds or discounts will be provided due to inoperable appliances, gas grills, elevators, gas fireplaces, central heat and air conditioning or acts of any unforeseen circumstances, ie: such as a beach walkway destroyed due to weather circumstance and delayed to replace due to contractors schedule, etc. The Owner will make every reasonable effort to assure that such appliances will be and remain in good working order. No refunds will be given due to power blackouts, water shortage, flooding, hurricane, snow, construction at property or adjacent properties, or mandatory evacuations of the area by county officials due to hurricanes or other potentially dangerous situations arising from acts of god or nature

Construction?

CONSTRUCTION   Construction is a part of coastal beach life.  If you are renting by a home or location of beach under this condition, please be tolerant.  If in the event you are near a project, we will ask the contractors about start and quit times, noise etc. but cannot control their schedules or deadlines.  Property owners are not liable and/or responsible and NO refunds or any moves will be allowed due to construction.   

 

Surveillance Security Cameras

SURVEILLANCE SECURITY CAMERAS:    Installed and are in use at entrance’s of home and in the parking under the home. This is for security purposes and does not record conversations.

Grills

Grilling is prohibited on decks and balconies or directly under porches. A gas grill is provided with home as a extra amenity and convenience for guests’ use. Grills are required to be cleaned by guests’ after your use. Cleaners do not clean the grills so it is the responsibility of guests to keep this clean for the future guests 

Fireworks?

Fireworks are prohibited for all guests. NO Exceptions, this does not exclude July 4th stays.

Telephone, Wifi, internet and TV?

Wi Fi and cable TV is FREE in the home. There are no full or partial refunds for internet or TV connections or equipment service issues. The property does not have a telephone landline. Phone calls must be made from personal cell phones. Packages, golf clubs, extra luggage can be delivered by UPS and Fed EX and delivered to the house address: c/o (renters name) to 1187 Norris Dr. Pawleys Island, SC 29585 during stay. WBR Properties is not responsible for any missed deliveries and shipments.

Elevators?

Elevators in this private home is provided for handicap/disabled use only…children are not to ride in elevators unattended. If a service call ls required due to elevators user error…the guest will be charged all associated costs. Elevators are not for luggage, groceries and/or people that are capable of walking stairs.

Airlines?

Myrtle Beach International Airport is 40 minutes north of our home on Hwy. 17 Bypass. Charleston International Airport is 75 miles south of our location, off I-26 in North Charleston.

Website Errors?

Although every effort has been made for accuracy, White Birch Rental Properties LLC is not responsible for errors in this website and all descriptions and rates are subject to correction without notice.

Vacation Rentals Policies